"To meet the needs of our law to the commitment and members of the" innovative services "our philosophy of all our units and our relationships, using scientific methods to implement and service our age and our quality management system according to the needs of our members and to continuously improve our business processes"
OUR FISCAL POLICY
Services will benefit all our members to use our resources in a planned and effective, the scope of our services continuously improve the financial strength of our company.
- Our income, our presence and our members to continually improve our services by investing in community-based,
- Our financial resources; risk management, planning, prioritization and prudence like conduct in accordance with the accounting principles and regulations and manage.
- To protect the financial interests of our members and our institution,
- To improve continuously our corporate budget performance to achieve our goals,
- Be accountable for the use of financial resources to sustain our position,
HUMAN RESOURCES POLICY
"Equitable, fair and open to continuous improvement"
- Qualifications required for your work, talent and human resources to employ a sufficient number of facilities in line with our budget,
- Our room, which was appointed by our members and staff involved in the selection of professional and personal sense by increasing knowledge and skills to enable continuous improvement,
- Commitments stated in the job description, risk, experience, merit and performance to remuneration in accordance with,
- Keep our room all involved institutions belonging and motivation of human resources in the forefront,
- To monitor the performance of our employees as planned, in line with performance awards - apply the penal system,
- To consider the proposals and expectations of our employees,
- With equal opportunities for the exchange of individual and corporate values among our employees; Qualified, peaceful and provides a warm working environment,
- According to revise all the conditions of the day our human resources application update.
"We linked to legislation, organization's vision, mission, values and management in accordance with the policy; Our members, our institutions and our society in touch with our quick, clear, understandable and to perpetuate. "
In this context;
- Egalitarianism
- Openness
- Intelligibility
- Continuity
- Timeliness
- Qualifications
- Is the basic principles of legitimacy.
MEMBER RELATIONS POLICY
"Our members receive constant feedback about our institution to evaluate their level, ensuring continuity and continuous improvement of our services to meet the needs of our members in accordance with the law in all circumstances"
For this purpose
- "Keep User satisfaction in the forefront,
- Members of our requests are accurate, complete, understandable way to answer,
- Members of our complaints, demands and problems of bias and evaluate in a fair way
- From our members in solving problems; solution-oriented, to find workable solutions and implement recommendations
- In line with our vision and mission to provide quality service to our members,
- By continuously improving the skills of our human resources to serve the needs of our members quickly and
- Our members are lobbying to protect their rights and interests
- Identifying training and consulting needs of our members our members to guide their employees and members
- Members in accordance with requirements to produce fast and effective solutions "member relations are the basic principles of our policy.
INFORMATION SAFETY POLICY
That our institution; received as input in the whole process, created, ensuring the output and the stored information being presented in our easy accessibility, empowerment of access, is our basic policy to maintain against risks.